Invisible Helped

Policy Lead Respond at Light Speed

Invisible has helped a policy lead respond to more than 11,000 inquiries within one hour.

Invisible Helped

Policy Lead Respond at Light Speed

Invisible has helped a policy lead respond to more than 11,000 inquiries within one hour.

Invisible Helped

Policy Lead Respond at Light Speed

Invisible has helped a policy lead respond to more than 11,000 inquiries within one hour.

A forward-thinking insurance provider is inventing new forms of insurance (like hedging against cyber risk) and aiming to establish a best-in-class customer experience at once. Invisible helps them with a critical element of the customer experience: speed. Our large scale inbox management capabilities helped the client respond to 11,000 prospect inquiries in one hour each.

The Uses

The company set a goal to deliver quotes to new prospects at a rapid rate, but found their prior vendor couldn't keep up. In the words of our client, it was like "working with a black hole." 

Invisible does the job, enabling a network of brokers to work efficiently with underwriters, delivering custom quotes in an hour. In addition to delivering the intended results, the client values reliable, quick and effective engagement.

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The Value

Because we keep them OUT of their inboxes and focused on their business, and because we've established trust, the client has given their other BPO notice and expanded the partnership to take on a second large process: Policy Binding.

Get Results

Explore our inbox management capabilities.

Inbox Management
Inbox Management
Inbox Management
Inbox Management
Inbox Management
You already have workflows that work, and a labeling system that makes sense. But you don't have time to read 200 emails a day. Some of them need your attention - some of them just need to be filed, sorted, or logged for further action. If you know what you need, Invisible can help. We can be your second pair of eyes, screening your email, Twitter DMs, LinkedIn connections or other proprietary platforms for urgent or important messages, sorting things according to your criteria, and making sure it's easy for you to keep on top of communications without losing your sanity.
> Get A Sample-> See the Case Study
Inbox Management
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Most all of our customers use Invisible to run their own processes. One client, for example, has 10 processes across sales, marketing, and product running. These processes range in size from $150 / month to $8000 / month. She says of the service: "Anything my team doesn't want to do, you can do better and cheaper."
> Get A Sample> See Case Study
Add Your Own
Inbox Management
Inbox Management
Inbox Management
Inbox Management
Inbox Management
You already have workflows that work, and a labeling system that makes sense. But you don't have time to read 200 emails a day. Some of them need your attention - some of them just need to be filed, sorted, or logged for further action. If you know what you need, Invisible can help. We can be your second pair of eyes, screening your email, Twitter DMs, LinkedIn connections or other proprietary platforms for urgent or important messages, sorting things according to your criteria, and making sure it's easy for you to keep on top of communications without losing your sanity.
> Get A Sample-> See the Case Study
Inbox Management
Add Your Own
Add Your Own
Add Your Own
Add Your Own
Add Your Own
Most all of our customers use Invisible to run their own processes. One client, for example, has 10 processes across sales, marketing, and product running. These processes range in size from $150 / month to $8000 / month. She says of the service: "Anything my team doesn't want to do, you can do better and cheaper."
> Get A Sample> See Case Study
Add Your Own
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