Customer Support

End to end management of customer experience with extreme surge capacity.




More Agile Than Outsourcing
Simpler Than Machine Automation
The Best of Both

How It Works

We’re business process & technology experts.

For example, we handle calls, emails, and chats for a client in the entertainment industry that experiences sharp surges in demand. We also scale outbound lead management and resolve escalations – documenting every step of the way.

Inbound From Customers

Add capacity to customer service workflows even when demand surges.

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Guest Satisfaction

Delegate escalations and resolve disputes.

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Outbound Lead Management

Connect with leads without spending hours in CRMs.

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Recipe For Success:

When you send something to Invisible, we workshare it. That means it’s:

Refined into a foolproof process
Distributed between people & technology
Processed by an [awesome] team of people & more than 300 software applications
Quality-checked and sent to you, fast!

Press + Mentions

Invisible has done outstanding work that has materially increased the team's productivity...we plan to expand our services with Invisible."
Paul Wilson
CFO at Ark Invest
Invisible is our strategic growth partner providing us with business intelligence to expand into new markets. They exceeded our expectations in both cost and quality while improving our outcomes."
Morgan Weber
Commercial Manager at Klarna

Let's Level Up Your CX!




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