Use Case: Chargeback Dispute Resolution

Win chargeback disputes
at scale.




Sometimes people make mistakes.
Your business shouldn’t have to pay for them.

Resolve Disputes On Stripe and Any Other Payment Platforms.

Companies from eCommerce to insurance agencies lean on Stripe as a payments platform. Great! But sometimes businesses that move money at scale incur Stripe disputes at scale. We handle the process from end-to-end to ensure that you aren’t on the hook for costly dispute fees and that crucial revenue isn’t left on the table.

Related Processes

Resolve Disputes On Stripe and Any Other Payment Platforms.

Companies from eCommerce to insurance agencies lean on Stripe as a payments platform. Great! But sometimes businesses that move money at scale incur Stripe disputes at scale. We handle the process from end-to-end to ensure that you aren’t on the hook for costly dispute fees and that crucial revenue isn’t left on the table.

How? We Intelligently Submit Evidence For You.

Let’s look behind the scenes. When you resolve a dispute, you often need to submit evidence. Our trained operators do it on your behalf, submitting all possible details and documentation to help you make your case and speed up the time to resolution. That includes communications with the other party and any relevant policy documents like your refunds and cancellation policy.

The next level: GPT-3 Enabled Automation

We’ve already cracked the code on speed and scale, but what if the process could be even faster? GPT-3 enabled automation lets AI do the work, from intelligently deciding the best evidence to submit, handling all communications with banks & payment platforms, and letting you recover revenue hands-free.

How? We Intelligently Submit Evidence For You.

Let’s look behind the scenes. When you resolve a dispute, you often need to submit evidence. Our trained operators do it on your behalf, submitting all possible details and documentation to help you make your case and speed up the time to resolution. That includes communications with the other party and any relevant policy documents like your refunds and cancellation policy.

Related Processes

The next level: GPT-3 Enabled Automation

We’ve already cracked the code on speed and scale, but what if the process could be even faster? GPT-3 enabled automation lets AI do the work, from intelligently deciding the best evidence to submit, handling all communications with banks & payment platforms, and letting you recover revenue hands-free.

Related Processes

How Invisible Helped Rhino Recover
Hundreds of Thousands in Revenue

What 2 Years Can Do
9k+
Disputes Resolved in All

We began this process for our client about 2 years ago. In that time, we’ve resolved 9,000 Stripe Disputes and counting.

Week to Week
160
Disputes Resolved Weekly

When we started, we averaged 100 resolutions a week. After efficiency gains and process improvements, we’re up to 160.

Revenue Rescue
$160k+
Revenue Recouped in 2022

This process made a significant impact on the bottom line. The client recovered over $160k in revenue last year alone.

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PODCAST
Invisible on the DataFramed Podcast

Invisible CTO Scott Downes joined DataFramed recently to discuss how ChatGPT and Generative AI are augmenting workflows and scale operations.

Invisible has done outstanding work that has materially increased the team’s productivity...we plan to expand our services with invisible.

Morgan Weber, Commercial Manager

Invisible is our strategic growth partner providing us with business intelligence to expand into new markets. They exceeded our expectations in both cost and quality while improving our outcomes.

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