You might have an automated solution or an internal team that manages customer support resolution just fine, but progress slows when complex inquiries roll in. Our SOC II certified team thoughtfully speeds up time-to-resolution for complicated customer service issues with high capacity call triage & inbox management.
Related Processes
You might have an automated solution or an internal team that manages customer support resolution just fine, but progress slows when complex inquiries roll in. Our SOC II certified team thoughtfully speeds up time-to-resolution for complicated customer service issues with high capacity call triage & inbox management.
Returns and refunds processing bog down your eCommerce machine, especially when requests need to be coordinated among multiple departments and vendors. We grease the workflow with automation tech to do what machines can, and human intervention for a personalized touch and precise QA.
Product listings across marketplaces are missing different data fields on every SKU. That means search engines can’t find your product, and neither can customers, leaving crucial revenue on the table. Invisible enriches product listings at the SKU level to restore search engine visibility.
Returns and refunds processing bog down your eCommerce machine, especially when requests need to be coordinated among multiple departments and vendors. We grease the workflow with automation tech to do what machines can, and human intervention for a personalized touch and precise QA.
Related Processes
Tools we use
Now you have a huge list of qualified leads and it’s time to talk with them. A GPT-3 driven email automation workflow personalizes all of your messaging based on scraped data in a way that sounds just like you.
Related Processes
Invisible helped a policy lead respond to more than 11,000 inquiries in one hour.
Here’s how:
A forward-thinking insurance provider was inventing new forms of insurance (like hedging against cyber risk) and aiming to establish a best-in-class customer experience at once. Invisible helped them with a critical element of the customer experience: speed. Our large scale inbox management capabilities helped the client respond to 11,000 prospect inquiries in one hour each.
Our team will partner with you to:
Our team will partner with you to:
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Invisible helped a policy lead respond to more than 11,000 inquiries in one hour.
Here’s how:
A forward-thinking insurance provider was inventing new forms of insurance (like hedging against cyber risk) and aiming to establish a best-in-class customer experience at once. Invisible helped them with a critical element of the customer experience: speed. Our large scale inbox management capabilities helped the client respond to 11,000 prospect inquiries in one hour each.
Enriched product listings boosted search engine visibility, driving up conversions by 49%.
In 16 days, 3,137 items went from being unsold to generating approximately $900k in revenue.
Invisible produced a 10x return on investment in just a 16 day time-frame on a sample run.
We have AI-driven solutions, too, like a GPT-3 powered customer service service chatbot. Learn more about how they help customers.
Invisible CTO Scott Downes joined DataFramed recently to discuss how ChatGPT and Generative AI are augmenting workflows and scale operations.
Invisible has done outstanding work that has materially increased the team’s productivity...we plan to expand our services with invisible.
Invisible is our strategic growth partner providing us with business intelligence to expand into new markets. They exceeded our expectations in both cost and quality while improving our outcomes.
