A flexible workforce combined with automation expertise guided by your business goals.
Chances are, your talented team spends nearly half each day on rote tasks that are difficult to delegate. Building lists, updating contact records, etc. Our goal is to be a kind of Ironman suit for each member of your team.
For example, one of our clients has users in finance, venture, marketing, and community-building and all of them delegate individual workflows to us through a centrally managed account, with discrete budgets. We're one of the only ways we know of to increase your team's productivity and autonomy at the same time.
Start small, adapt processes, get immediate value.
Companies turn to BPO at the moment when they begin to scale, or when large tasks can be predicted and bundled such that someone else can do them more efficiently. That works often, but can be a challenge if you are too small for BPO or if your processes and needs evolve. Here's how we're different.
Worksharing is a comparable offering with greater range, at lower cost.
We're a hybrid people-and-tech company and we use robotic process automation on codified processes or parts of processes to lower costs for our clients. While we're similar to RPA and IPA in terms of capabilities, we offer a very different user experience and a greater range of capabilities.
We meet recurring process management needs versus one-time projects.
Talent marketplaces like Upwork and Fiverr are popular for reasons: it works for employers to have access to on-demand talent. We're made to have a similarly low impact on your budget but rather than being a go-to source for specialists, we're a go-to source for running processes.
When one step in a process can be automated, but the others can't, we can help.
Workflow automation tools range from things like Zapier to Tray.io to the next martech offering. We love these tools and many of our clients do, too. You can use us in addition, or as a substitution. We're distinctly helpful if you don't want to learn to operate tech platforms, or if the process you want to upgrade has some steps that are hard to automate.
Great for users who need process support, not personal assistance.
The original conception of Invisible was as a kind of master-synthetic-assistant, like Jarvis. Or Alfred. The best way to think of us is as a process assistant. We're not going to call Verizon for you or pick up your dry cleaning. But if you need processes run on a regular basis, we're awesome.
We deliver a unique blend of scale and agility because of the way we manage the interactions between our global workforce and both custom and off-the-shelf automation technologies.
Invisible distributes work between people and technology using three original platforms we built.
Just 7% of agents are accepted to our global workforce for training.
In addition to utilizing 300 off-the-shelf technologies, we build custom automations.